Digital Accessibility RACI Matrix
A Framework for Defining Roles & Sustaining Results

Digital accessibility (a11y) is more than a technical requirement; it’s a team effort. And without clearly defined responsibilities, even well-intentioned initiatives can stall, duplicate work, or lose momentum over time.
This free RACI Matrix provides a simple, effective framework to help teams define ownership and make digital inclusion last. Whether you’re launching your first initiative or optimizing a mature program, it should help you:
- Assign accountability across departments
- Improve cross-functional collaboration
- Prevent confusion, delays, and rework
- Align stakeholders around shared accessibility goals